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45JL FAQ —
Your Questions, Answered

New to 45JL or just need a quick answer? This FAQ covers everything from account registration and deposits to game rules and responsible gaming. If you can't find what you're looking for here, our support team is always ready to help.

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Browse the FAQ below or reach out to the 45JL support team directly.

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Account & Registration

Sign up, verify, and manage your 45JL account
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Deposits & Withdrawals

GCash, PayMaya, BPI, BDO, and more
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Games & Betting

How to play Monster Hi-Lo, Dragon Tiger, and more
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Security & Responsible Gaming

Keeping your account safe and playing responsibly

Whether you're a first-time player from Quezon City or a regular 45JL member from Cebu, this FAQ is designed to give you clear, straightforward answers without the runaround. We've organized the most common questions by topic so you can find what you need fast.

Remember: all 45JL players must be 21 years or older to register and play, in line with Philippine gaming regulations. If you ever feel like your gaming habits are becoming a concern, visit our Responsible Gaming page for tools and resources.

👤 Account & Registration

Creating a 45JL account is quick and straightforward. Head to the registration page, fill in your basic details — name, email address, and a secure password — then verify your account through the confirmation step. The whole process takes under two minutes. Once registered, you can log in, make your first deposit, and start playing right away. You must be 21 years or older to register, as required by Philippine gaming regulations.

The minimum age to register and play at 45JL is 21 years old. This is a strict requirement under Philippine law for casino-style online gaming. We take age verification seriously — accounts found to belong to underage players will be suspended immediately and any funds returned. Please play responsibly and only if you meet the age requirement.

No. Each player is allowed only one active 45JL account. Creating multiple accounts is a violation of our Terms & Conditions and may result in all associated accounts being permanently suspended and balances forfeited. If you've forgotten your login details, use the account recovery option on the login page instead of creating a new account.

After registering, you'll receive a verification prompt. For full account access — including higher withdrawal limits — you may be asked to submit a valid government-issued ID such as a Philippine passport, SSS ID, PhilHealth card, or driver's license. Verification helps protect your account and ensures compliance with PAGCOR-compliant standards. Most verifications are reviewed within 24 hours.

Go to the login page and click the "Forgot Password" link. Enter the email address associated with your 45JL account and you'll receive a password reset link. Check your spam or junk folder if the email doesn't arrive within a few minutes. Once reset, make sure to use a strong, unique password that you don't use on other platforms.
💳 Deposits & Withdrawals

45JL supports a wide range of Philippine payment methods for both deposits and withdrawals. These include GCash, PayMaya, BPI, BDO, and Metrobank. All transactions are processed in Philippine Peso (PHP), so there's no currency conversion involved. We're always working to add more local payment options to make banking as convenient as possible for Filipino players.

The minimum deposit at 45JL is designed to be accessible for all types of players. Whether you're a casual player in Davao or a high-roller in Makati, you can start with a small amount and scale up as you get comfortable. Exact minimum deposit figures are displayed on the cashier page after you log in, as they may vary by payment method. GCash and PayMaya typically have the lowest entry points.

Most 45JL withdrawals are processed within the same business day. GCash withdrawals are typically the fastest, often arriving within a few hours of approval. Bank transfers to BPI, BDO, or Metrobank may take slightly longer depending on the bank's processing schedule. Withdrawals submitted on weekends or public holidays may be processed on the next business day. Make sure your account is fully verified to avoid any delays.

45JL does not charge internal fees for standard deposits and withdrawals. However, your bank or e-wallet provider (such as GCash or PayMaya) may apply their own transaction fees depending on your account type and the amount being transferred. We recommend checking with your payment provider for their current fee schedule. Any applicable fees will be clearly shown before you confirm a transaction on the 45JL cashier page.

If your deposit hasn't appeared after 15–30 minutes, first check that the transaction was successfully completed on your GCash, PayMaya, or bank app. If the payment went through on your end but hasn't reflected in your 45JL balance, contact our support team at [email protected] with your transaction reference number and we'll resolve it as quickly as possible.
🎮 Games & Betting

45JL offers a focused library of exciting games built for Filipino players. The current lineup includes Monster Hi-Lo, Monster Triple, Live Game, Table Tennis, Boom Legend, Ocean Lord, and Dragon Tiger. Each game has its own mechanics and betting style, so there's something for every type of player — from card game fans to sports bettors and multiplier chasers. Visit the Game page for the full overview.

Monster Hi-Lo is one of the most popular 45JL games. The concept is simple: a card is revealed, and you predict whether the next card will be higher or lower. Correct predictions build your multiplier, and you can cash out at any point. The longer you go without cashing out, the bigger the potential reward — but one wrong prediction ends the round. It's fast, tense, and perfect for players who enjoy quick decision-making.

Dragon Tiger is one of the simplest live card games at 45JL. One card is dealt to the Dragon side, one to the Tiger side, and the highest card wins. You bet on which side you think will win — Dragon, Tiger, or a Tie. Rounds are completed in seconds, making it ideal for players who want fast, clean action without complicated rules. It's a live dealer game, so you're playing against a real dealer streamed in real time.

Yes. All non-live 45JL games use certified random number generation (RNG) to ensure that outcomes are completely unpredictable and unbiased. Live dealer games are run by real dealers in real time, adding an additional layer of transparency. 45JL operates under PAGCOR-compliant standards, which include requirements for fair play and player protection. You can review our Terms & Conditions for more details on game integrity.

Absolutely. All 45JL games are fully optimized for mobile play. You can download the dedicated 45JL app for a smoother, faster experience, or play directly through your mobile browser — no app required. The platform works well on both Android and iOS devices, and the games are designed to run smoothly even on standard Philippine mobile data connections from Smart, Globe, or DITO.
🛡️ Security & Responsible Gaming

Yes. 45JL uses 256-bit SSL encryption to protect all data transmitted between your device and our servers. Your personal information and financial transactions are secured at every step. We also follow strict data handling practices in line with our Privacy Policy. We recommend using a strong, unique password for your account and enabling any available two-factor authentication for added security.

45JL takes responsible gaming seriously. We offer deposit limits, session time reminders, and self-exclusion options for players who feel they need a break. If you're concerned about your gaming habits, visit our Responsible Gaming page for a full overview of available tools and support resources. You can also reach out to our support team directly to activate any of these features on your account.

If you'd like to take a break from playing, you can request a self-exclusion through your account settings or by contacting our support team at [email protected]. Self-exclusion can be set for a defined period or indefinitely. During the exclusion period, you will not be able to log in or place bets. We encourage any player who feels their gaming is becoming a problem to use this tool without hesitation. See our Responsible Gaming page for more information.

Your personal data is handled in accordance with our Privacy Policy. We collect only the information necessary to operate your account and process transactions. We do not sell your data to third parties. All stored data is encrypted, and access is restricted to authorized personnel only. You have the right to request a copy of your data or ask for it to be deleted — contact us at [email protected] to make such a request.
Still Need Help?

Can't find the answer you're looking for? Our 45JL support team is available to help you directly.

Email Support
[email protected]
Response time: within 24 hours
🔞 21+ Only

Gambling is for adults only. You must be 21 years or older to register and play at 45JL. If gambling is affecting your life, please visit our Responsible Gaming page.

Why Players Trust 45JL

Beyond answering your questions, here's a quick look at what makes 45JL a platform Filipino players keep coming back to.

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Fast Account Setup

Registration at 45JL takes under two minutes. Fill in your details, verify your account, and you're ready to deposit and play — no lengthy paperwork or waiting periods for basic access.

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Local PHP Banking

Deposit and withdraw in Philippine Peso using GCash, PayMaya, BPI, BDO, or Metrobank. No currency conversion, no hidden fees — just straightforward PHP transactions built for Filipino players.

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Mobile App Available

The 45JL app brings the full game library to your phone. Download it for a faster, smoother experience on Android or iOS, or play directly in your mobile browser — your choice.

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Secure & Encrypted

All 45JL transactions and personal data are protected by 256-bit SSL encryption. Your account details and financial information are safe every time you log in and play.

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Live Games 24/7

The 45JL live dealer section runs around the clock. Real dealers, real tables, streamed live — whether you're playing at noon in Manila or midnight in Cebu, there's always a live game open.

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Responsible Gaming Tools

45JL provides deposit limits, session reminders, and self-exclusion options. We want every player to enjoy the platform safely and within their means. Visit our Responsible Gaming page to learn more.

🚀 READY TO GET STARTED?

Still Have Questions? Or Ready to Play?

If this FAQ didn't cover your question, reach out to the 45JL support team. Otherwise, create your free account today and start exploring the full game library. Must be 21 years or older to register.

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Must be 21 or older. Please gamble responsibly.  |  Terms & Conditions  |  Responsible Gaming